At styledesire, operated by Nexervision Solutions Private Limited, your satisfaction is our highest priority. We work diligently to deliver exceptional fashion pieces, yet we recognize that sometimes a return is necessary. This policy outlines our guidelines, procedures, and timelines for returns and refunds to ensure a smooth experience.  

Policy Scope  

In this document, “we,” “our,” and “us” refer to Nexervision Solutions Private Limited and “you,” “your,” and “user” refer to our valued customers. By making a purchase on our website, you agree to the return and refund conditions described herein.  

Eligibility Criteria for Returns  

• All items must be returned in their original state, completely unused and free from alterations.  
• All original tags, labels, and packaging must remain intact.  
• The product must not be washed, worn, or modified in any manner.  
• Return requests must be initiated within the specified period from the delivery date.  
• Requests failing to meet these criteria may be declined.  

How to Initiate a Return  

• Contact Support: Email us at nexervisionsolutionspvtltd@gmail.com with your order number and a brief explanation for the return.  
• Provide Evidence: If your return is due to a defect or error, include clear photographs of the issue.  
• Follow Guidance: Once your request is reviewed, we will send you detailed instructions along with the return address.  

Refund Process & Timeline  

• After we receive and inspect the returned item, we will update you on your refund status.  
• Approved refunds will be processed back to the original payment method within 5–7 business days.  
• You will receive a confirmation email once the refund process has been initiated.  

Partial Refunds  

• In cases where the product partially fails to meet our return criteria (e.g., minor damage or missing components), we may issue a partial refund at our discretion.  

Non-Returnable Items  

• Personalized or custom-made items are not eligible for return unless they arrive damaged or defective.  
• Products missing their original packaging, tags, or labels—or those showing signs of use or damage—cannot be returned.  
• Items marked as non-returnable at the time of purchase are considered final sale.  

Need Help?    

If you have questions or need further assistance regarding our Returns & Refunds Policy, please contact our support team at nexervisionsolutionspvtltd@gmail.com.  

Thank you for choosing styledesire, your satisfaction is our top priority.