Welcome to styledesire, operated by Nexervision Solutions Private Limited. We are committed to providing you with an outstanding shopping experience and understand that sometimes you might need to cancel an order. This document lays out our cancellation process, eligibility criteria, and refund procedures in a clear and concise manner. 

Policy Overview 

In this policy, “we,” “our,” and “us” refer to Nexervision Solutions Private Limited, while “you,” “your,” and “users” represent our esteemed customers. By continuing with your purchase, you agree to abide by the cancellation terms described herein. Please review these guidelines before submitting a cancellation request. 

Eligibility for Cancellation 

• We gladly accommodate cancellations as long as the order has not yet been processed or shipped. 
• Orders for bespoke or specially-made items might have additional restrictions and may not be eligible for cancellation. 
• You can verify your order status through your account dashboard or by contacting our support team to see if cancellation is possible. 
• Once an order has been dispatched, cancellation is no longer available, and you will need to explore other options. 

Time Limits for Cancellation 

• Cancellation requests must be made while the order is still in the processing stage. 
• Once your order advances to the shipping phase, it becomes non-cancellable. 
• During busy seasons or promotional events, cancellation options may be more limited; all relevant details will be provided during checkout. 

How to Cancel Your Order 

• Log into your account. 
• Go to the ‘Orders’ section. 
• Select the order you wish to cancel by clicking the ‘Cancel’ option. 
• Follow the provided instructions to finalize your cancellation. 
  For additional support, our customer service team is ready to help. 

Refund Details 

• If your cancellation request is approved, we will refund your payment using the original method of payment. 
• Refunds are generally processed within 5–7 business days, and you will receive an email notification once your refund is initiated. 
• If you encounter any issues or delays, please reach out to our support team. 

Non-Cancellable Orders 

• Personalized or custom orders cannot be canceled once production begins. 
• Orders already in transit cannot be canceled. 
• Some promotional orders may come with their own cancellation policies, as detailed at checkout. 

Final Remarks 

We reserve the right to update these guidelines as necessary. Styledesire maintains the authority to cancel orders that fail to comply with our policies or appear suspicious. In any disputes, the terms published on our website shall prevail. 

Contact Us 

For further questions or assistance with order cancellations, please contact us at nexervisionsolutionspvtltd@gmail.com. Thank you for shopping with styledesire and for your continued support.